LKQ Auto Parts Complaints and Reviews

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LKQ Auto Parts
Main address: 500 West Madison Street 60661 Chicago IL
312-621-1950, 877-LKQ-Corp, 312-621-1969, http://www.lkqcorp.com/contact.aspx
  • 34+2 mobile complaints
  • $91.9K claimed losses
  • $2.6K average
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  • Aug 08
  • Equipment
  • Sun Valley, California
  • Bad Customer Treatment
  • 4

Compre en la ciudad de Sun Valley y en mi esperiencia es el PEOR SERVICIO AL CLIENTE!!!!!!! por parte de la mayoria alli en ese lugar. lo tratan a uno como si uno les deviera algo y no como clientes que van a buscar partes. (al final de cuentas ellos se mantienen de lo que uno compra) el mal trato personalmente lo refiero al cashier 607. el cual no me ofrecio una garantia, en uno de los... Read more

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Way overpriced (on the few occasions that I've been they quoted me prices that were higher than Advance or Autozone for the same part), unprofessional, & rude. There are better alternatives. US 70 hwy. Clayton Nc Add comment

  • Jun 12
  • Service Centers and Customer Services
  • Orlando, Florida
  • Dead Engines
  • 50

My employer is actually related to these creeps. Nonetheless, after purchasing 3 "warranteed" engines here in Orlando --2 of which weren't even washed, all three failed within minutes or weeks of being installed. Clearly all their parts are pulled from wrecks and placed for sale. A good-looking logo, slick site/telephone ad. covers a monopoly on mom and pop operations motivating them to sell... Read more

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  • Jun 11
  • Equipment
  • Austin, Texas
  • Auto Equipment Purchase
  • 61

If you want your blood to boil at 8am, then this is the place for you. 1st, they charge you $2 just to get in. 2nd, not only do they not inventory their merchandise, but there is no organizational strategy in place whatsoever. 3rd, the 2 gentlemen that I spoke with were incredibly rude and extremely unprofessional. Take my word, save yourself the trouble. Aarons auto salvage is but a minute... Read more

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  • Jun 08
  • Equipment
  • Aftermarket Auto Parts
  • 78

LKQ, like kind quality, all three of these words do not describe this company and why is this you ask? Well to begin with it is all about the quota, especially when is comes to well everything, for instance there must be X amount of dollars made in sales per month and X amount of cars bought dismantled and processed(yard) then X amount of scrap metal(aluminum,steel etc) and scrap wire(copper)... Read more

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  • May 30
  • Equipment
  • Charleston, South Carolina
  • Banned Business
  • 53

I have been selling 500 cars a year less or more to Charleston LKQ. Accident happens power pole hit by forklift, pole breaks in half electric lines down on cars and fence. Yard closed for over 7 hours, I think as I seen employees on the job smoking *** in the processing area and in the parking lot of LKQ. I think *** boss gone on vacation employees going wild and high may have cause the... Read more

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I was sold the wrong part... I was told my money would be refunded in 3-5 days... It has been over a week and still NO refund... I called accounting to see what was going on she said they just received the refund order two days ago! Add comment

  • May 10
  • Service Centers and Customer Services
  • Valley Springs, California
  • Core Charge Refund
  • 27

I purchased a rear axel for my Jeep and had it shipped to my shop. Their rep picked up the old axel soon after. I have called and called and they say they never picked it up. I spoke to my shop and they say the guy has it. We live in a small town so there is only one guy who has this route. My shop even called LKQ to tell them they have picked up the axel. So I am out 100.00. Will never do... Read more

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  • May 07
  • Equipment
  • Transmission
  • 65

I called these guys looking for a transmission. The rep was beyond abusive, useless, rude, horrible. He told me he couldn't look up the part I needed by part number, only by model year. I was like, wow, that's inconvenient, because I need a different trans than the car came with; I want to upgrade to a later model. He told me they don't do that because most people don't know what they want. ... Read more

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  • Mar 17
  • Equipment
  • Atlanta, Georgia
  • Defective Engine
  • 82

Since 2010, we have had 4 defective LKQ remanufactured engines ordered and installed by our local Toyota dealership and now, we need another engine (5th) for the same defects - leaking oil, cracked engine block. LKQ stated that our warranty is no longer in effect since the original engine replacement was purchased four years ago. Considering we have had to deal with 4 defective engines in 4... Read more

Was this review helpful? 5 0
 
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