Lkq Auto Parts Complaints and Reviews

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  • Customers like
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  • Customers don't like
    • Customer service3
    • Customer service stalls2
    • Refused to honor warranty2

  • 1 day ago
  • Equipment
  • Redding, California
  • Intake
  • 9
  • REVIEW RATING 3/5

Guy names Steve is a parts puller, works for LKQ. Does side jobs fixing cars. Our car needed a part and we went to buy it from LKQ. He said "I work there I can get a better deal". Online the part was $185, this clown started telling us he gets it for $325 and that its not available for the price we saw it at. When we didn't buy it, he quit fixing the car and left it as is. Then called and said if... Read more

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  • 1 day ago
  • Equipment
  • Huntsville, Alabama
  • Grille Upper 1By14Xs9Ab
  • 7
  • REVIEW RATING 3/5

I submitted an online order, the total with shipping was $177. LKQ accepted my order and provided an email with tracking information. I checked my order status 2 and 3 times a day for a week. At the end of that week (they had my money for 6 days) I sent a request for review to the Customer Service department. 3 days later my money showed up back in my bank account. Not one person within that... Read more

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  • Aug 21
  • Equipment
  • Baker, Louisiana
  • Alternator
  • 1
  • 1
  • 36
  • REVIEW RATING 5/5
Lkq Auto Parts - Review about Alternator from Baker, Louisiana
1 of 3

Called LKQ in Livingston Louisiana and they said they didn't have a alternator to fit me Lincoln Navigator so I ordered it off line and the part was shipped from Livingston Louisiana the same day. The part came and I took it to go get tested and it failed. I looked at the part and found out it was a 2001 alternator with 8 groves instead of 6 groves in which 2002 alternators only have 6 groves. I... Read more

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  • Aug 20
  • Other
  • Oklahoma City, Oklahoma
  • 26
  • REVIEW RATING 3/5

Put 20K on this engine, my mechanic that did the work did not inform me well enough on the warranty, my fault to for not asking in advance to check it out. You should be able to trust a mechanic. Up front $ 50.00 per hour labor reimbursement?????? Ford charges $112.00 per hour. Problem, knocking when starting the engine, lasting 2 to 3 seconds. Sounds like a diesel starting. Got Ford to look at... Read more

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  • Aug 13
  • Equipment
  • King George, Virginia
  • Bmw Instrument Cluster
  • 23
  • REVIEW RATING 4/5

They are a joke. I ordered an instrument cluster for a bmw. It showed up 4 days after ordering it broken. They originally said it would be in next day. So I told them I wanta refund. Now they are saying it takes 2 weeks for a refund. Do not do business with this shity company. They also sent out a cluster for an automatic when I told them it has to be for a manual. This company is only about... Read more

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  • Jul 30
  • Equipment
  • Houston, Texas
  • Engine
  • 80
  • REVIEW RATING 4/5

I bought an engine for 1100. They delivered a bad engine. I then call them but all they will do is cover the engine. I thought I was getting a full warenty, so the engine they are sending me has a bit more miles, but they don't care. It dosnt matter that I wouldn't have bought an engine that has more than a hundred k. That's what they have. And they want me to pay an extra warranty unless they... Read more

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  • Jul 29
  • Equipment
  • Bellevue, Washington
  • Lkq Auto Parts Staff
  • 17
  • REVIEW RATING 4/5

Estimada persona la compañia de lkq de orlandi fl en e.colonial drcaja 113a ñas 233 pm e comprado una pieza a elloa el empleado inresponsable no me marco la pieza que compre la devolvi para atras hoy 7/29/15 y no quisieron remplasarmela pirque el empleado inresponsable no marco la piesza ,y solo lo que yo queria era camviarla por otra no por dinero yo necesitaba la piezas no dinero y el... Read more

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Waiting 6 weeks for a wheel to be repaired, then they sent me th wrong wheel back, a week later still being jerked around! Add comment

  • Jul 14
  • Equipment
  • Fort Myers, Florida
  • Transmission
  • 117
  • REVIEW RATING 4/5

SMILING FACES WHEN THEY ARE SELLING BUT EVERYTHING TURN NEGATIVE AND VERY DIFFICULT TO HONOR WARRANTY WHEN YOU ASKING FOR. THERE A LOT OF EXTRAORDINARY CONDITIONS THAT THEY DON'T PUT ON YOUR RECEIPT. BE CAREFUL IF YOU GET A TRANSMISSION FROM LKQ DOESN'T MATTER IF YOU ARE MECHANIC AND PERFORM THE JOB AT HOME THEY WANT MAKE YOU GOING TO ANY SHOP FOR A DIAGNOSTIC THEN THEY SEND SOMEBODY ELSE TO MAY... Read more

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They don't ever answer. I been on hold for two hours now and still can't get a hold of anybody... Add comment

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