Lkq Auto Parts Complaints and Reviews

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  • Customers like
    • At first like second home1
  • Customers don't like
    • Customer service stalls2
    • Customer service2
    • Refused to honor warranty2

  • May 07
  • Employees and Ex-employees
  • Redding, California
  • Employee Experience
  • 1
  • 1
  • 99
  • REVIEW RATING 4/5

YOU WANT TO KNOW ABOUT LKQ , I KNOW ABOUT LKQ WAS THERE FOR A DECADE , BUT I WAS PART OF THE GOOD OL BOY NETWORK I KISSED NO ONES BUT AND IN THE END I WAS SET UP BY 2 MANAGERS AND AN EMPLOYEE OF NORCAL , AND THIS IS NOT A PISSED OFF EX-EMPLOYEE I WAS A MANAGER WHO WAS ELITE MANAGER EVERY QTR OF 2014 , AND I DONT SPEAK OUT MY #$% I HAVE PROOF OF EVERYTHING I SAY BUT IT WAS ODD THAT NO ONE AND I... Read more

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Ordered 4 parts for toy tundra with vin # 3 parts wrong hood did fit. One out of 4. Never get parts there. Wharehouse man no english, self service. Kansas city, ks. Add comment

  • Apr 22
  • Equipment
  • Charlotte, North Carolina
  • Sensor Return
  • 76
  • REVIEW RATING 4/5

My name is Carey Sheppard, went to whitehorse rd. Greenville S.C. location to return a 11.25 sensor had my receipt they refused my refund, basically said I was steeling that the part wasn't properly marked. My response was that one of your staff marked it how is this my fault ,I also suggested they come out to my car and look that this sensor in question is visible when hood raised to prove that... Read more

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*** ***, they don't answer there phones in Buckley and if you call a half hour before close they put you on hold till they close and don't answer your call pissed me off. Add comment

  • Apr 16
  • Equipment
  • Golden Spike, Alberta
  • Staff
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

Untrained Staff / management No quality chk by head office how canada performs Mexican company opetate better Read more

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Called to check see if the engine for my car was in stock here in oklahoma. Website listed it for $950, the rep said it was 1000+ not including core charge and whatsoever. I even gave him the parts number and he says he doesnt see it on his screen... ill bring my $950 to another company before i get screwed over by these guys... Add comment

truck yard in charlotte taken over by fetters family, theyve already been fired by two other truck based companies for stealing. who could imagine charlotte lkq getting ripped off by these three. instead of polygraphs theyre put in charge. business is off by 75%. customers walking away in droves. prices went up to cover the theiving. Add comment

  • Mar 06
  • Equipment
  • Daytona Beach, Florida
  • Staff
  • 138
  • REVIEW RATING 3/5

The person at the from in LKQ yunk yard said to us with an attitude that we could purchased an extra.six month warranty and then came back and said we only had 60 day very rude. My father who is almost 70 years old every time he CAme here the guy treated him really bad and nasty. He shouldn't be working here if he doesn't know how to treat customers. I am going to contact the consumer report... Read more

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  • Mar 05
  • Employees and Ex-employees
  • Crystal River, Florida
  • Injury Claim
  • 1
  • 1
  • 90
  • REVIEW RATING 4/5

got hurt on there job.my insurace covered my medical.been out of work for eight weeks have not been compisated.lost my house been goin with out, lkq dont care.should i go to the papers and make a formal complaint,get a lawyer couse a company cant treat there employies fair,have very poor work conditions.un safe work conditions,miss use there poweres over employies.if the ceo of the company can... Read more

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  • Mar 03
  • Equipment
  • Gardner, Massachusetts
  • Auto Parts
  • 26
  • REVIEW RATING 3/5

several times i have orderd things,they come wrong,damaged,coverd in oil,they lie to you to sell you ***,they never call you back when you have a problem,if this company went belly up i would rejoice!never have i seen such bad customer service,but they are huge so they dont care about the little guy.the tell you it is the right part,you wait a week get several lies from peopl on the phone,make... Read more

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